Privacy Policy

01

Introduction

This Privacy Policy explains how Right Ray Driving School Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use this website or contact us about our services. We are committed to handling your information responsibly and in accordance with UK data protection law.

02

Who we are

Right Ray Driving School Ltd

Registered Address: 34 Titus Grove, Dunstable, England, LU5 6GZ, United Kingdom

Email: legal@rightraydrivingschool.co.uk

We are the data controller responsible for your personal data.

03

What personal data we collect

3.1 Information you provide

When you use one of our enquiry forms, we may collect:

Your first name and last name, or your name
Your email address
Your telephone number
Your enquiry type or current status
Your postcode or the areas you cover
Your message

We ask only for the information needed to understand and respond to your enquiry.

3.2 Technical information

If you accept optional analytics, Google Analytics may process limited information about how you use the website, such as pages viewed, browser details and approximate location. If you reject optional analytics, analytics storage remains disabled. Our hosting and security providers may also process limited technical information, such as an IP address, browser details and request logs, where needed to deliver the website, maintain security and prevent abuse.

3.3 Cookies and similar technologies

Google Analytics is enabled only after you accept optional analytics cookies. The website does not use advertising or social-media tracking cookies. Limited technical storage may be used where it is strictly necessary to deliver or secure the service. For more details, please see our Cookie Policy .

04

How we use your personal data

We use your personal data to:

Respond to your enquiries
Provide information about our services
Arrange or discuss driving lessons and learner support
Operate, protect and improve the website

We do not sell your personal data or use your contact details for marketing unless you have clearly chosen to receive it.

05

Lawful bases for processing

Under UK data protection law, we rely on one or more of the following lawful bases:

Legitimate interests

To respond to enquiries, operate our business and keep the website secure.

Steps before entering into a contract

To discuss driving lessons or other services that you have asked us about.

Legal obligation

Where processing is necessary for us to comply with a legal or regulatory requirement.

Consent

Where we ask for consent for a specific purpose. You can withdraw that consent at any time.

06

How we store and protect your data

The website and contact form use hosting, form-processing and email-delivery services. We use appropriate technical and organisational measures to protect information handled through those services against unauthorised access, loss or misuse.

07

We share personal data only where it is necessary:

With service providers that help us operate the website and respond to enquiries
To comply with the law or a valid legal request
To protect the website, our business or other people from fraud or abuse

We do not sell personal data. If you accept optional analytics, Google may process limited website-usage information on our behalf. Enquiry details submitted through our forms are not sent to Google Analytics.

08

How long we keep your data

We keep contact-form enquiries only for as long as needed to:

Respond to your enquiry
Maintain appropriate business records
Comply with legal obligations

When information is no longer needed, we delete it or retain it only where the law requires us to do so.

09

Your rights

Depending on the circumstances, UK data protection law may give you the right to:

Ask for access to, and a copy of, your personal data
Ask us to correct inaccurate or incomplete data
Ask us to erase your data
Ask us to restrict how we use your data
Object to certain uses of your data
Ask for your data in a portable format, where this right applies
Withdraw consent where we rely on it
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

To exercise any of these rights, please contact us using the details below.

10

Third-party links

This website may link to other websites. Those sites have their own privacy practices and policies, which we do not control.

11

Changes to this policy

We may update this Privacy Policy when our services, legal obligations or use of personal data changes. We will publish the revised policy on this page with a new effective date.

12

Contact us

If you have a question about this policy, how we use your personal data or how to exercise your rights, please contact:

Right Ray Driving School